Ask us your question


Need help?

Latest important update from our Chief Executive Taking care of our Members – we’re here to support you. Find out more
We’re National CIPD Award Winners Find out more
Vote for us in The Personal Finance Awards 2020/21 Click here to vote
Coronavirus - worried about your mortgage? We're here to help. Find out more

Welcome to The Friendlier Face of Finance

Leek United is a mutual building society with a difference. Our members are our key focus. We always strive to exceed your expectations. We are always fair. We’re committed to giving back to the communities we serve.

As a team, we work together and collaborate for the good of our members. Working for Leek United and serving our members is a privilege. But it’s also enjoyable, it’s why we’re here and we always do our best to be friendly.

Our mortgages, savings and insurance products are all built on the mutual values which have been our bedrock since 1863.

Whatever it is you’re looking for, our teams of experts are on hand to assist – on the telephone, online or in branch. You can get in contact with us to learn more about how we can help you.

Coronavirus – We’re here to help

We understand you may be worried about the impact of Coronavirus (Covid-19) on both you and your finances. We want to reassure you that Leek United is here to help.

The health and safety of our members and our colleagues is our top priority. We have set up a dedicated team to closely monitor the latest developments and to act on official Government advice in order to keep you, our members, and our colleagues safe. 

Find out how we can support you here

Stop and think to fight fraud!

We recognise it’s our responsibility to safeguard the personal and financial information we hold on our customers.

That’s why we ensure our systems and procedures are robust enough to keep our customers’ data secure and private.

At Leek United Faster Payments, CHAPS and Internal Transfers are mainly requested face to face and we recognise that we have a duty to try and prevent our customers being victims of fraud. We carry out a number of anti-fraud measures, these include following the Banking Protocol and reporting instances to Action Fraud.

We are also supporting both:

  • the Take Five to Stop Fraud campaign to combat fraud, led by Financial Fraud Action UK, the UK Government and the banking industry, and
  • UK Finance who have produced an information leaflet on financial abuse awareness – please click here to view a copy of this leaflet.

To avoid becoming a victim of fraud yourself, there are three key points to remember:

  1. Only give out your personal or financial details to services and people you trust and are expecting to be contacted by. A genuine bank, building society or other organisation will never contact you without notice to ask for your PIN or password, or to ask you to move money to another account.
  2. Never automatically click on a link or download a file from an unexpected email or text. This is a common method used by fraudsters to install ‘snooping’ software on people’s computers, or to trick people into revealing their personal or financial details.
  3. Always be suspicious of uninvited approaches. If someone telephones you out of the blue and asks about your financial details, politely hang up and check with the organisation directly yourself, using a known email or phone number. If the call was genuine, they’ll be pleased you contacted them.

Find out more
My experience with Leek United over the past 5 years has been a pleasant contrast to other financial organisations I have dealt with. It has been a pleasure to deal with real people who seem to enjoy and take a pride in their jobs.

Customer, Cheadle Branch

Latest News

Unsure about anything? Just contact us below or call 01538 384151