Leek United is a mutual building society that is proud of the first class customer service that we consistently offer. With the right cultural values embedded throughout, all staff are committed to putting customers first and at the heart of all they do.
Our mortgages, savings and insurance products are all built on the mutual values which have been our bedrock since 1863.
We value each and every one of our members, working to ensure they receive the most appropriate financial product for their circumstances.
Whatever it is you’re looking for, our teams of experts are on hand to assist – whether on the telephone, online or in branch. Get in contact with us to learn more about how we can help you.
We recognise it’s our responsibility to safeguard the personal and financial information we hold on our customers.
That’s why we ensure our systems and procedures are robust enough to keep our customers’ data secure and private.
We are also supporting the Take Five to Stop Fraud campaign to combat fraud, led by Financial Fraud Action UK, the UK Government and the banking industry.
To avoid becoming a victim of fraud yourself, there are three key points to remember:
1. Only give out your personal or financial details to services and people you trust and are expecting to be contacted by. A genuine bank, building society or other organisation will never contact you without notice to ask for your PIN or password, or to ask you to move money to another account.
2. Never automatically click on a link or download a file from an unexpected email or text. This a common method used by fraudsters to install ‘snooping’ software on people’s computers, or to trick people into revealing their personal or financial details.
3. Always be suspicious of uninvited approaches. If someone telephones you out of the blue and asks about your financial details, politely hang up and check with the organisation directly yourself, using a known email or phone number. If the call was genuine, they’ll be pleased you contacted them.Find out more
My experience with Leek United over the past 5 years has been a pleasant contrast to other financial organisations I have dealt with. It has been a pleasure to deal with real people who seem to enjoy and take a pride in their jobs.
Leek United has ‘said it with flowers’ to thank savers who are helping to bring some extra sunshine into the lives of patients at a Cheshire hospice.