Leek United is a mutual building society that is proud of the first class customer service that we consistently offer. With the right cultural values embedded throughout, all staff are committed to putting customers first and at the heart of all they do.
Our mortgages, savings and insurance products are all built on the mutual values which have been our bedrock since 1863.
We value each and every one of our members, working to ensure they receive the most appropriate financial product for their circumstances.
Whatever it is you’re looking for, our teams of experts are on hand to assist – whether on the telephone, online or in branch. Get in contact with us to learn more about how we can help you.
At Leek United, we are regarded as ‘a safe pair of hands’ for your money and we take security very seriously.
But there are those who will stop at nothing to breach that security and try to get their hands on your account details.
There have recently been reports locally of bank and building society customers being contacted by people trying to obtain personal information. This type of fraud is extremely common and customers need to be on their guard and aware that they, too, could be targeted.
Callers can often come across as very plausible; it’s easy for anyone picking up the telephone to them to be lulled into a false sense of security. We urge all our customers to ensure they keep their personal details safe and do not divulge them to third party callers under any circumstances.
If you ever receive a call requesting account details or other such sensitive information, and are in any doubt that it is Leek United calling, you should telephone the Society back on our main switchboard number – 01538 384151.
Things to remember...
My experience with Leek United over the past 5 years has been a pleasant contrast to other financial organisations I have dealt with. It has been a pleasure to deal with real people who seem to enjoy and take a pride in their jobs.
People are being encouraged to share their dreams with Leek United – in the hope of winning a day they’ll remember for the rest of their lives.
IT’S been a ‘grand’ start to the New Year for Leek United customers Susan and Michael Lloyd.
Children from armed services families know the drill when it comes to saving money – thanks to a special ‘briefing’ at a Shropshire army barracks.
Leek United has been awarded a 'Best Buy' rating for one of its newest mortgage products.
Leek United Building Society has appointed Chris Collins as its Head of Customer Operations.