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9 out of 10 customers would recommend us 9 out of 10 customers were so pleased with the service offered by Leek United that they would be happy to recommend us to family and friends^

Welcome to The Friendlier Face of Finance

Leek United is a mutual building society that is proud of the first class customer service that we consistently offer.  With the right cultural values embedded throughout, all staff are committed to putting customers first and at the heart of all they do.

Our mortgages, savings and insurance products are all built on the mutual values which have been our bedrock since 1863.

We value each and every one of our members, working to ensure they receive the most appropriate financial product for their circumstances.

Whatever it is you’re looking for, our teams of experts are on hand to assist – whether on the telephone, online or in branch. Get in contact with us to learn more about how we can help you.

Stop and think to fight fraud!

We recognise it’s our responsibility to safeguard the personal and financial information we hold on our customers.

That’s why we ensure our systems and procedures are robust enough to keep our customers’ data secure and private.

At Leek United Faster Payments, CHAPS and Internal Transfers are mainly requested face to face and we recognise that we have a duty to try and prevent our customers being victims of fraud. We carry out a number of anti-fraud measures, these include following the Banking Protocol and reporting instances to Action Fraud.

We are also supporting both:

  • the Take Five to Stop Fraud campaign to combat fraud, led by Financial Fraud Action UK, the UK Government and the banking industry, and
     
  • UK Finance who have produced an information leaflet on financial abuse awareness – please click here to view a copy of this leaflet.

To avoid becoming a victim of fraud yourself, there are three key points to remember:

  1. Only give out your personal or financial details to services and people you trust and are expecting to be contacted by. A genuine bank, building society or other organisation will never contact you without notice to ask for your PIN or password, or to ask you to move money to another account.
     
  2. Never automatically click on a link or download a file from an unexpected email or text. This is a common method used by fraudsters to install ‘snooping’ software on people’s computers, or to trick people into revealing their personal or financial details.
     
  3. Always be suspicious of uninvited approaches. If someone telephones you out of the blue and asks about your financial details, politely hang up and check with the organisation directly yourself, using a known email or phone number. If the call was genuine, they’ll be pleased you contacted them.

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My experience with Leek United over the past 5 years has been a pleasant contrast to other financial organisations I have dealt with. It has been a pleasure to deal with real people who seem to enjoy and take a pride in their jobs.

Cheadle

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Unsure about anything? Just contact us below or call 01538 384151

FeelGood Factor

£200 cashback for you and £50 for a local charity on top of your mortgage deal

The Leek United FeelGood Factor^ is the perfect way to help a local charity and get cashback for yourself on top of your new mortgage deal from Leek United Building Society. To qualify you just need to have a Leek United savings account at the time of your mortgage application!

^T&Cs apply. For direct business only, not available through mortgage intermediaries.

Get the FeelGood Factor

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE