Having difficulties paying your mortgage?
We all know that circumstances change, which can leave you struggling financially. Whilst many of us prefer to think ‘well, it’ll never happen to me’, it’s all too easy to get into the sort of financial difficulty that could, unfortunately, put your home at risk.
The sooner you get in touch with us, the earlier we can help you. If you have already fallen behind with your mortgage payments, or are worried that this could happen, please contact us as our dedicated team is here to help.
It is better to take action, as the worst thing you can do is…nothing! Together, we can work out the best option for your individual circumstances.
Get in touch
You can get in touch by calling our friendly Collections and Arrears Team on the number below, visiting your local branch or by completing the Callback Form at the bottom of this page. The Collections and Arrears Team is available 9am - 5pm Monday to Friday and will be able to discuss the next steps and work with you to explore the most suitable option tailored to your needs.
What happens next?
Once our Collections and Arrears Team have discussed your current situation and have understood your financial position, they will work with you to explore your options. They'll be on hand to answer any questions you may have when completing the relevant paperwork and will guide you through the process from start to finish. They will also tell you about free organisations that you can talk to who will be able to provide independent advice and support you with any decisions you make.
To read more information about the options available to you and on free advice agencies click on the link below. You'll also find our printable Income and Expenditure Form and our helpful survival guide when looking to whip your finances into shape.