If you apply online, we refer to this as Execution Only. Execution Only means that you choose the mortgage product yourself and that we do not give advice or assist you in your decision.
You should only use the Execution Only service if you are confident in your ability to choose a suitable mortgage product and to take responsibility for your decision.
As you will not receive advice, you will not benefit from an experienced Qualified Mortgage Adviser assessing the suitability of a mortgage product and the Society will not be responsible for your selection.
You can proceed online if:
- Your current mortgage product is within 4 months of expiring
- You do not want to change your mortgage amount, term or repayment basis
- Your account is compatible with our online system and you have received a letter from us providing you with an online access code
If you choose to proceed online, and you have a joint mortgage, when your instructions are received they will be accepted by the Society on behalf of all parties to your mortgage.
If you want to change any other aspect of your mortgage, you think your property value may have increased significantly or have any other queries, then please call 0808 169 6680. Our team are available to speak with you 9am - 5pm Monday to Friday and can offer pre-booked appointments with a Qualified Mortgage Adviser being available 8am - 7pm Monday to Thursday, 8am - 5pm Friday and 9am - 4pm Saturday.
When you submit your request online, we will send you a Binding Offer of Variation which must be signed by all parties to the mortgage and returned to us by no later than the 15th of the month preceding the expiry date of your current mortgage product.
If you wish to proceed online please input your access code in the box above and click next. It will also help to have the information sent to you in your initial pack to hand.