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Leek United has been on Cheadle’s High Street for the last 45 years and we’re here to stay

27th January 2022

Leek United is proud to confirm our long-term commitment to offering Cheadle residents a local branch to manage their accounts and an inviting and supportive place to discuss our full range of essential savings, mortgages, insurance and financial planning services with our friendly and helpful team.

There is no doubt that we live in a digital age. Whether it’s buying groceries online, streaming the latest binge-worthy TV series or even answering your doorbell through your device, many people now choose technology to manage every aspect of their daily lives.

It’s convenient, it’s easy and it’s undoubtedly progressive. However, we need to recognise that it isn’t for everyone.

According to NHS Digital, 11.3m people in the UK today still lack the basic digital skills to use the internet effectively. To put that into perspective, that’s equivalent to one in every five people!

In recent years, many businesses have taken the decision to withdraw from our high streets, citing a decline in footfall and an increase in customers’ preference for alternative buying and service methods, including a number of banks and building societies. In fact, Which? recently reported that over 700 branches were closed in the UK in 2021 alone. The latest victim is sadly the Barclays branch in Cheadle, following the recent announcement they are set to close their doors on 2 March 2022.

Whilst the reasons to embrace alternative service methods are clear, there needs to be a fine balance between businesses offering intuitive online solutions for their more tech-savvy customers and still catering to the needs of customers who rely on a more traditional, personal touch service. In doing so, they can reduce the barriers to true digital inclusion.

This is where Leek United is proud to be different, as we fiercely wave the flag for customer choice.

Ian Blurton, Head of Branch Network at Leek United Building Society, said: “Continuing to provide Cheadle residents with a local branch where they can access our products and services is really important to us. In fact, we have just launched a programme to invest in our branches over the next two years to make them even better, with the refurbishment of the Cheadle branch due to take place in the next few months!”

If anyone is looking for a local building society that offers a personal touch, come visit us in our branch on the Cheadle High Street, where you will receive a very warm welcome.

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