Understanding the process – when your mortgage deal is coming to end.
We have designed a straight forward process to ensure that you benefit from a suite of loyalty mortgage products or if better for you one of our new borrower products.
Step 1 - We will write to you to let you know that your current mortgage deal is coming to an end. We will clearly outline to you all of the products that are available to you.
Step 2 – You may decide that you require further help and guidance from one of our qualified mortgage advisers. If you do, full details of who to contact and next steps would be in the letter sent to you.
Step 3 – If you are happy with a mortgage product that we have offered in the letter. Simply let us know by following the instructions outlined within the pack sent to you.
Step 4 – Relevant paperwork sent to you for consideration and once you are happy with the information provided, sign and return.
Step 5 – A mortgage offer would be issued for you to sign and return
Step 6 – Your new mortgage would be transferred to your chosen mortgage deal the 1st of the following month. We would require all completed paperwork back at the Society for this change to occur on the 1st of the preceeding month.