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Proving Your Identity

When you apply to open a new account with the Society, you will need to provide identification to confirm your name and address.

Provision of this information is a legal requirement.

Proof of identification is required for all applicants, including children, joint account holders and trustees.

To assist you, we try to verify your identity and address electronically. The searches will not be used to assess your ability to obtain credit and will not impact your credit status.

If we cannot verify your identity and address by this method, we will ask you to provide paper documentation instead.

We will keep a record of your identification. These records are required to fulfil statutory obligations and will not be used for any other purposes.

Please note that if we cannot obtain suitable identification we will not be able to process your application.

For further guidance on identification requirements please contact our Savings Department, Customer Service Centre 0800 093 0002.

Please click on the link below for full details of how to confirm who you are and where you live.

Proving your identity