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Savings: Help and Guidance From the friendly face of finance

Changing personal details

If your personal details have changed, eg address or name following a recent marriage, you should advise us immediately so that your information can be updated on our records.

To assist you, we have tried to make the process as easy as possible and the following  information will be of assistance to you:

Change of Name

If your name has changed, or about to change, due to marriage, divorce or through deed poll, please advise us of your new details as soon as possible so we can update your account(s). 

For name changes, we will require you to complete a ‘Specimen Signature Form' and you can access this by clicking here. Please print and complete the form then take it, along with your passbook(s), to your local branch. We will also require the certified official document supporting the change, eg marriage certificate, change of name deed poll, decree absolute, etc. We will use these to perform the change and will return them along with your passbook(s).

Alternatively, please send the completed specimen signature form, passbook(s) and certified official document to the address shown at the bottom of this page.

Please also see ‘Important Information’ below.

Change of Address

If you are in the process of moving home, or have already moved, then please remember to advise us as soon as possible so we can update our records with your new address. This will ensure we continue to keep in touch and you will receive important mailings such as AGM notification, etc. 

For change of address, we will need you to complete a ‘Change of Address' form and you can access this by clicking here.  Please print and complete the form then take it, along with your passbook(s), to your local branch.  Alternatively, please send the completed form and passbook(s) to the address shown at the bottom of this page.

What happens next?

Once we receive the appropriate completed form(s), we will process the required change(s), update your records and return your passbook(s) to you.

Important information

Please note that where you forward the above forms to the address below, and your signature authorising the change does not match, we will need to contact you further before we can make any changes.

If you are unable to visit your local branch, you may forward the documents detailed above to the following address where the necessary action will be taken.

Savings Department
Leek United Building Society
50 St. Edward Street
Leek
Staffordshire
ST13 5DL


As with your local branch, once your records have been updated, we will return your passbook(s) and any other certified official document(s) directly to you.

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