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Free advice information

Useful free sources of help and advice

Alongside the contact details below, some useful information which might be of help.

Downloadable information:

Leek United Building Society
'Struggling to pay your mortgage'
Our leaflet provides a number of helpful organisations who may be able to help you if you're struggling to pay your mortgage.

Money Advice Service
'Problems paying your mortgage' - advice on what you need to do now if you're struggling to pay your mortgage and how to get back on track.

National Homelessness Advice Service (NHAS)
'Are you worried about your mortgage' - advice on what you should do and who to contact if you think you will find it difficult to pay your mortgage.

Building Societies Association (BSA)
'Can't pay your mortgage? Help is at hand.' - a useful leaflet produced by our trade body.

Money Advice Trust

Tel number - 0808 168 8570
Email -
50 St. Edward Street, Leek Staffordshire
ST13 5DL

To confidentially discuss any repayment issues you may have, our friendly team is available between 9am and 5pm - Monday to Friday.

Money Advice Service
0800 138 7777
Free impartial advice, over the phone or online which could help you to keep on track of your finances and plan ahead.

Citizens Advice (UK and Northern Ireland)
0800 144 8848 (national line)

0800 240 4420 (debt helpline)
Local advice on a wide range of issues, including money, debt and housing.

0808 800 4444
Advice, support and legal services for people struggling with homelessness and housing.

National Homelessness Advice Service (NHAS)
Advice and support for those struggling with housing issues.

StepChange Debt Charity
0800 138 1111
Offers structured debt management plans and independent advice on how to manage your money.

National Debtline
0808 808 4000
Free independent advice for those experiencing debt challenges.

Business Debtline
0800 197 6026
Free debt advice to small businesses and the self- employed.

0800 280 2816
Free debt help and advice which includes debt management plans, IVAs, Trust Deeds and bankruptcy.

Pension Wise
0800 138 3944
Free and impartial government guidance about your defined contribution pension options.

Pension Advisory Service
0800 011 3797
Free, independent and impartial information and guidance about pensions.

National charity that provides information on benefit entitlements and grants.

Christians Against Poverty
0800 628 0006
Offers you help with debt counselling.

For information about tax credits, money and benefits.

Job Centre Guide
Government support for those in need of employment. They also offer help on benefit claims and job hunting programmes.

Macmillan Cancer Support
0800 808 0000
Advice and support for those who become ill with cancer. They offer a range of advice services covering pensions, mortgages, insurance and benefits.

0300 123 3393
Advice and support for anyone experiencing a mental health problem. This can be offered over the phone or online.

0808 802 5544
Support for children and young adults who are struggling with their mental health.

Online advice for those struggling with their mental health and wellbeing.

116 123
Providing emotional support to those who are struggling to cope. Advice available over the phone or online.

Gov Domestic Abuse
0808 200  0247
Support and advice for those suffering with domestic abuse.