Useful free sources of help and advice

To confidentially discuss any repayment issues you may have, please contact the following team between the hours of 9am and 5pm.

Tel number – 0808 168 8570
Email – mort.admin@leekunited.co.uk

Address: 50 St Edward Street, Leek, Staffordshire. ST13 5DL

Shelter: 0808 800 4444

Offers you help with housing, mortgage debt or problems with welfare benefits. Phone the free housing advice helpline from 8am to 8pm, seven days a week (some mobile phone networks may charge for calls to this number).

Or, visit www.shelter.org.uk

Citizens Advice Bureau (CAB) (UK and Northern Ireland)

Look in the Phone Book or on the CAB website for the telephone number of your local bureau. Or, you can visit www.citizensadvice.org.uk.

Step Change Debt Charity 0800 138 1111 (freephone)

www.stepchange.org

Offers a structured programme of advice on how to manage your money

The Money Charity 0800 138 1111 (freephone)

www.creditaction.org.uk

Publishes factsheets about debt and budgeting.

National Debtline 0808 808 4000 (freephone)

www.nationaldebtline.co.uk

Provides a free, confidential and independent telephone advice service.

Business Debtline 0800 197 6026 (freephone)

www.bdl.org.uk

Free, confidential and independent advice for self-employed people and small businesses.

Payplan 0800 917 7823 (freephone)

www.payplan.com

Free confidential advice on debt problems.

Macmillan Financial Guidance Service 0800 808 0000

www.macmillan.org.uk

The Community Legal Service www.clsdirect.org.uk

Aims to make it easier for the public to get legal help and advice - look on its website for details of agencies in your area.

Jobcentre Plus Office

Your local office can tell you if you are eligible for any state benefits - look in your phone book for details.

Directgov

Tax credits helpline - 0845 300 3900. Minicom/Textphone - 0845 300 3909.

www.directgov.gov.uk

(money, tax and benefits link) for information about tax credits.