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Coronavirus – We’re here to help

20th March 2020

The health and safety of our members and our colleagues is our top priority. We have set up a dedicated team to closely monitor the latest developments and to act on official Government advice in order to keep, our members and our colleagues safe. 

Support for our Mortgage Customers

If our mortgage customers have been financially impacted by Coronavirus and they are worried about how they are going to pay their mortgage, please ask them to contact us. We’re here to help with a range of available options:

  • Agree a payment holiday of up to three months as outlined in the Chancellor’s address on Tuesday, 17 March 2020. 
  • Agree a reduction on the monthly payments for three months.
  • Extend the term of the mortgage to reduce the monthly payments.
  • Change the way they make their payment or the date of the direct debit.

Together we can review their individual circumstances to find a solution that is right for our customers. 

Help for Residential Landlords

If residential landlords are experiencing difficulties as a result of their tenant(s) having issues with their finances, as either a direct or indirect result of Coronavirus, there are options available which will help during these unprecedented times which include the option of a payment holiday of up to three months.

New Mortgage Applications

Due to Coronavirus (Covid-19) and the health & safety of our members and colleagues being our top priority, we have temporarily suspended our physical property valuation on new mortgage applications.

We have introduced desktop valuations for Residential mortgages with a Loan to Value of 80% or below and for Buy to Let mortgages a maximum Loan to Value of 65% or below.

We are monitoring Government guidance continuously and unfortunately at this time we will not accept any new applications above the stated loan levels until further notice.  

If you would like to speak to our Business Development Managers, please call us on: 0808 281 9309.

Keeping you informed

If Government advice changes, we will update this page to keep you informed. From all of us in Leek United, we extend our very best wishes.

If you have any questions, please call us on: 0808 281 9309.

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