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Useful Contacts and Free Advice Agencies

Useful Contacts and Free Advice Agencies

There are several third party helplines available who offer advice, knowledge and support when it comes to your finances and wellbeing.

Please see a directory of useful contacts below or click the button to download our printable Useful Contacts List:


Download Our Useful Contacts List

Leek United Arrears and Collections Team
0808 168 8570

50 St. Edward Street, Leek Staffordshire ST13 5DL

To confidentially discuss any repayment issues you may have, our friendly team is available between 9am and 5pm - Monday to Friday.

Money Helper
0800 138 7777
Free impartial advice to help you keep on track of your finances.

Download their leaflet - 'Problems paying your mortgage'

Use their Money Navigator Tool to help set an action plan.

Citizens Advice (UK and Northern Ireland)
0800 144 8848 (national line)

0800 240 4420 (debt helpline)
Local advice on a wide range of issues, including money, debt and housing.

0808 800 4444
Advice, support and legal services for people struggling with homelessness and housing.

National Homelessness Advice Service (NHAS)
Advice and support for those struggling with housing issues.

Download their leaflet - 'Are you worried about your mortgage'

StepChange Debt Charity
0800 138 1111
Offers structured debt management plans and independent advice on how to manage your money.

National Debtline
0808 808 4000
Free independent advice for those experiencing debt challenges.

Business Debtline
0800 197 6026
Free debt advice to small businesses and the self- employed.

0800 280 2816
Free debt help and advice which includes debt management plans, IVAs, Trust Deeds and bankruptcy.

Pension Wise
0800 138 3944
Free and impartial government guidance about your defined contribution pension options.

Pension Advisory Service
0800 011 3797
Free, independent and impartial information and guidance about pensions.

National charity that provides information on benefit entitlements and grants.

Christians Against Poverty
0800 628 0006
Offers you help with debt counselling.

For information about tax credits, money and benefits.

Building Societies Association (BSA)
Our trade body supports building societies and credit unions to ensure fair outcomes for consumers and borrowers.

Download their leaflet - 'Can't pay your mortgage? Help is at hand.'

Job Centre Guide
Government support for those in need of employment. They also offer help on benefit claims and job hunting programmes.

Macmillan Cancer Support
0800 808 0000
Advice and support for those who become ill with cancer. They offer a range of advice services covering pensions, mortgages, insurance and benefits.

0300 123 3393
Advice and support for anyone experiencing a mental health problem. This can be offered over the phone or online.

0808 802 5544
Support for children and young adults who are struggling with their mental health.

Online advice for those struggling with their mental health and wellbeing.

116 123
Providing emotional support to those who are struggling to cope. Advice available over the phone or online.

Gov Domestic Abuse
0808 200  0247
Support and advice for those suffering with domestic abuse.

If you'd like to notify us of any additional support you need, simply let us know below or call 0800 093 0004.