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Joining the team A proud mutual society you can depend on


Location: Flexibility offered to split your working week between home and our Customer Service Centre in Leek, Staffordshire.

Closing date for your application: 3 December 2021.

Salary from: £17,800 to £25,000 plus benefits.

Employment type: Full time. Permanent roles and two-year contract opportunities are available.

Hours per week: 35 hours per week, worked flexibly between the hours of 8:00am and 6:00pm, Monday to Friday.


The Organisation

Leek United Building Society is an award winning, highly admired, local mutual building society that is owned and trusted by its members and we’re on a mission to become even stronger.

We’re a great place to work too with a strong sense of fun and family – in a recent Best Companies survey, more than 8 out of 10 colleagues said that they were proud to work for Leek United, recommending us as a great place to work. And we want to make things even better.

As part of our plans to grow and become stronger, we’re investing in changes across the business including the launch of a digital platform for our members and evolving our processes to deliver efficiencies for staff and members alike. We’re also a socially responsible employer with an unflinching focus on making a positive difference to the lives of our members, employees and the local community.

A core foundation of the Society’s strategy is to retain and grow our mortgage book and we’re now looking for Mortgage Underwriters and Processors who will provide a first-class service to our borrowers.

What you’ll receive

A rewarding career with an ambitious building society and a great team of colleagues in all areas of the business.  You will receive full training and the encouragement to progress.  You will get competitive pay and many benefits alongside providing the opportunity to save for your future with our enhanced pension scheme which includes generous life cover.  We’re open to discussing working flexibly, whether that be where or when you work.

The Role

We are looking for great people to help us grow as a business and help our borrowers fulfil their dreams of owning their own property.  We want people to help us build upon our excellent service reputation to become even better.  We have exciting plans to modernise our mortgage service, so why not come and join our Mortgage Team at this exciting time of our development?

Our busy Mortgage Team is an essential part of the Society, so what are we looking for:


  • Help customers and mortgage brokers with their mortgage applications to create a first-class customer experience.
  • Help Leek United to grow safely through good lending decisions and accurate processing.
  • Help make Leek United’s reputation in the mortgage market even stronger.


  • Ideally, we’d like someone who has mortgage processing or underwriting experience, but other experience of administrative roles may be suitable.
  • The ability to plan and organise so that the needs of our customers and brokers are met in an efficient and professional manner.
  • A friendly, energetic communication style with your colleagues, our members and mortgage brokers.

So, what are you waiting for…? 

Apply now for this position by emailing your CV to


To view the full job description for this vacancy, please click on the relevant link.

Job Description – Mortgage Underwriter

Job Description – Mortgage Processor

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