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Joining the team A proud mutual society you can depend on


The Organisation

Leek United Building Society is an award winning, highly admired, local mutual building society that is owned and trusted by its members and we’re on a mission to become even stronger.

We’re a great place to work too with a strong sense of fun and family – in a recent Best Companies survey, more than 8 out of 10 colleagues said that they were proud to work for Leek United, recommending us as a great place to work. And we want to make things even better.

As part of our plans to grow and become stronger, we’re investing in changes across the business including the launch of a digital platform for our members and evolving our processes to deliver efficiencies for staff and members alike. We’re also a socially responsible employer with an unflinching focus on making a positive difference to the lives of our members, employees and the local community.

A core foundation of the Society’s strategy is to retain and grow our mortgage book and we’re now looking for a Mortgage Underwriter who will provide a first-class service to our borrowers.

The Role

We are looking for someone who has experience in mortgage application processing and underwriting to join our mortgage team for a challenging and varied role.

Our Mortgage Underwriters are an essential part of the Society, relied upon to provide a first-class service to our mortgage applicants, brokers and mortgage advisers while processing and underwriting new mortgage applications. The exceptional customer experience that we provide gives great confidence in the Society and builds long term relationships.

You will need to be a person who works with high accuracy levels and attention to detail, whilst maintaining excellent levels of customer service.

This is a great opportunity for someone with excellent underwriting and customer service skills who is seeking an interesting, varied role in financial services. So, if you like to mix underwriting work with customer and broker interaction, can work efficiently and do what it takes to help our applicants buy their dream home, you may be just the person we need to help us deliver an exceptional mortgage journey for our members.

We are looking for full-time Mortgage Underwriters who can work flexibly between Monday and Friday.  Saturdays may be required from time to time to cope with periods of high demand.  If this sounds like something you’d thrive at, we’d love to hear from you.

What you’ll do

  • Input, process and underwrite mortgage applications
  • Talk to our members and mortgage brokers to make sure we have all the information that we need to consider a mortgage application
  • Make good lending decisions

What you’ll need

  • We’d like someone who has mortgage processing and underwriting experience
  • The ability to plan and organise so that the needs of our members are met in an efficient manner throughout the mortgage application process
  • A friendly, energetic communication style with your colleagues, our members and mortgage brokers
  • The ability to react positively to changes and work efficiently when things get busy

What you’ll receive

A job as a Mortgage Underwriter marks the start of your journey with Leek United and working with us is rewarding in every sense. We give you the training you need to succeed in your role and opportunities to develop and progress your career here. We offer a competitive pay and benefits package alongside providing the opportunity to save for your future with our enhanced pension scheme. Should anything happen to you whilst you work for us, we also provide life assurance equivalent to four times your salary. We’re also open to discussing working flexibly.


To apply for this position, please complete the supporting information form and e-mail this along with your CV, to or post to HR Department, Leek United Building Society, 50 St Edward Street, Leek, Staffs, ST13 5DL.  (Tel: 01538 384151)

(Strictly no recruitment agencies).

Closing Date – 29 October 2021

Interview Date – TBC


To view the full job description for this vacancy, please click on the relevant link.

Job description – Mortgage Underwriter

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