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Your branch is having a facelift! Leek Derby Street branch will close for is transformation on 9 April and
will reopen on 24 May

Leek Derby Street Branch Transformation

9 April 2021 – 24 May 2021

We wanted to let you know about the exciting news that our branch in Leek Derby Street is about to undergo a major refurbishment.

We remain fully committed to our branch network and we’re investing in making our branches better, starting with our flagship branch in Derby Street, Leek.

The transformed branch will feature several different zones where customers will be able to undertake traditional counter transactions, browse our products, services and enjoy relaxed and comfortable conversations in formal and informal meeting spaces. The new modern surroundings will incorporate a community area for seminars and educational events as well as digital screens and video conferencing facilities.

The branch will temporarily close at 1:00pm on Friday, 9 April and will reopen at 9:00am on Monday, 24 May. During this time, members can use our branch at 50, St. Edward Street which is only a short walk away. Disabled access will be available as well as convenient parking on St. Edward Street and Silk Street.   


Here's how to find St. Edwards Street branch


As a result of the above, it is likely that our St. Edward Street branch will be busier than usual, especially first thing in the morning and around lunchtime. To minimise the impact for members, we will be opening additional counter positions and extending our opening hours. The branch will open from 9:00am until 4:30pm Monday to Friday and 9:15am to 12:00pm on Saturday. Telephone support will also be available during these times on the number to the right.


Other ways you can manage your account

Contact us on: 0808 169 8423


Non-cash transactions can be carried out by post.