Our Agencies

Over the past five years, approximately one third of all bank branches in the United Kingdom have closed. Leek United is different. We remain committed to maintaining and investing in our branch presence.

However, agencies are quite different to branches, and after undertaking detailed reviews of our agencies in Wirksworth and Stone, we took the difficult decision to close them on 29 January 2021.
 

Our Agency Review

As part of our commitment to the Access to Banking Standard, we’ve produced individual Agency Review documents which explains the local information we’ve gathered about the agencies to inform our decision. These reviews can be downloaded by clicking the links below.

> Stone Agency Review

> Wirksworth Agency Review

 

Following the decision to close agencies, we communicated directly with members and monitored feedback closely to understand the impact of the closures. A summary of the activity, our management of feedback and how members can continue to operate their Leek United Building Society account(s) can be viewed in the Community Engagement Summaries that can be downloaded by clicking the links below.

> Stone Community Engagement Summary

> Wirksworth Community Engagement Summary
 

Ways to Manage Your Leek United Building Society Account

You can continue to operate your account via the post, over the telephone or by visiting one of our branches.

Closest Branches to Wirksworth Agency	Closest Branches to Stone Agency
Ashbourne 9.5 miles. 16 minutes by car. Derby 14 miles 27 minutes by car.	Newcastle-under-Lyme 9.5 miles. 22 minutes by car. Cheadle 9.5 miles. 23 minutes by car.

 

Contact Us

 

If you require any further support or guidance, please contact us on our dedicated agency closure helpline available Monday to Friday, between 9am and 5pm:

0808 196 3016

Alternatively, you can contact your closest branch. To view our opening times, click on the link below.

Our Branch Opening Times