Across the range of financial services and products we provide, excellent customer feedback has been received from our members - evidencing our continued commitment to providing “outstanding customer service”.
“Staff at the Newcastle branch are wonderful, go above and beyond and ALWAYS have time for you. They can't do enough for you. Lovely people, a pleasure to go in."
“All staff members at your Derby office on St James' Street are always extremely polite and helpful.”
The Cheadle branch is utterly brilliant, you are very fortunate to have such wonderful people working for you.
''We have been with the Leek since 1966, never had any problems. A good Building Society to be with.''
Member living in Telford
I obtained a superb service and experienced excellent efficiency from Gary Egan during my application for my buildings and contents insurance which I received at a good price.
Leek Derby Street branch
“The staff are professional and very friendly. Ideal that the branch is open on Saturday mornings.”
Mortgage Applications Department, Customer Service Centre
“Very friendly and helpful staff. My customer experience was very pleasant and much better than some of the large banks.”
“The member of staff was extremely knowledgeable and explained everything clearly to allow me to make an informed decision as to which account was suitable for me. I was so impressed that my father opened an account as well. Thank you to the staff for your help.”
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