Useful Contacts
LEEK UNITED
To confidentially discuss any repayment issues you may have, please contact either of the following persons between the hours of 9am and 5pm.
Tracy Raynor - direct line 01538 392431. Email: tracy.raynor@leekunited.co.uk
Tracey Beaumont - direct line 01538 392428 Email: tracey.beaumont@leekunited.co.uk
Address: 50 St Edward Street, Leek, Staffordshire. ST13 5DL
Other organisations that can help you if you have money problems:
Citizens Advice Bureau (CAB)
(UK and Northern Ireland)
Look in the Phone Book or on the CAB website for the telephone number of your local bureau.
Shelter
0808 800 4444
Offers you help with housing, mortgage debt or problems with welfare benefits. Phone the free housing advice helpline from 8am to 8pm, seven days a week (some mobile phone networks may charge for calls to this number). Or, you can visit www.shelter.org.uk
Consumer Credit Counselling Service (CCCS)
0800 138 1111 (freephone)
www.ccss.co.uk
Offers a structured programme of advice on how to manage your money.
Credit Action
0800 138 1111 (freephone)
www.creditaction.org.uk
Works in partnership with the CCSS and publishes factsheets about debt and budgeting.
National Debtline
0808 808 4000 (freephone)
www.nationaldebtline.co.uk
Provides a free, confidential and independent telephone advice service.
Business Debtline
0800 197 6026 (freephone)
www.bdl.org.uk
Free, confidential and independent advice for self-employed people and small businesses.
Payplan
0800 917 7823 (freephone)
www.payplan.com
Free confidential advice on debt problems.
Other helpful contacts:
The Community Legal Service
www.clsdirect.org.uk
Aims to make it easier for the public to get legal help and advice - look on its website for details of agencies in your area.
Jobcentre Plus Office
Your local office can tell you if you are eligible for any state benefits - look in your phone book for details.
Directgov
Tax credits helpline - 0845 300 3900. Minicom/Textphone - 0845 300 3909.
www.directgov.gov.uk
(money, tax and benefits link) for information about tax credits.
Downloadable information:
National Homeless Advice Service (NHAS):
www.nhas.org.uk
Leaflet - 'Are you worried about your mortgage', advice on what you should do and who to contact if you think you will find it difficult to pay your mortgage.
Money Advice Service
www.moneyadviceservice.org.uk
Leaflet - 'Problems paying your mortgage'.
Building Societies Association (BSA)
www.bsa.org.uk/publications/industrypublications/cantpay.pdf
The leaflet produced by our trade body.

